Any leader should be able to redesign and rebuild business processes. The business process improvement checklist will help you with this not easy task. The author has redesigned business processes many times, mainly related to IT services. Therefore, the checklist is extremely practical, it was created on the basis of theory and real experience. Keep in mind, however, that approaches to improving business processes can and should change depending on the factors of the enterprise environment and the assets of the organization. The checklist for improving business processes is NOT a silver bullet, but it will allow you to use someone else's experience and not step on the rake twice!